Lied to and Ignored

[Flamekeeper]

Has anyone here ever been ripped off by HASTINGS ROD, Makers of GUSA Graphite Rods? Last spring I ordered 1- 85mag and 1- 85 mega-mag from mud hole ,after a sells rep gave me Hastings # and told me to talk with them about building a 50/50 2pc.So I chose the Mega Mag between the 2 for the rebuild..
In September 07. After months, and several calls from Magaly she finally convinced me that Roy could build me a 50/50 cut 2pc mega-mag for traveling. I would have to commit to purchasing 30 blanks, and to pay for 15 up front and after receiving them the others would be next.

On the spot my credit card was charged over 1800. And after 4 months I received 15 blanks in which all but 4 had several major flaws in each blanks, bubbles in the finish in sink my thumb-nail into and slide down the blank leaving a groove. Among some that had bumps completely down the blank. You talk about being disappointed in unbelief.

After Talking to Magaly and sending them back they agreed that they were bad and was going to rebuild. I thought after 4 months and no blanks something was wrong so I placed a call to them, over and over leaving messages and sending emails She finally answered the phn and I was told that my blanks were finished and she needed the colors and they were to be painted and shipped asap. That was 2 months ago, well week before last the same thing, She said they were done and she would call me he following Monday and let me know when to expect my blanks. Nada , nothing no phn call or replies to any messages that I had left .

Being lied to and ignored , with 3 orders on hold to be built for clients.
But they have all my blanks, including one that has the whole butt section and green handle assembly together .
All which have paid for 9 months ago.

They are killer blanks and have a good rep, I really like them. I’m loosing $ on interest and loss of the builds that have come my way, in which all components have been paid for. Because of their mistake, I have to pay for the loss?.

I need to hear from someone that has some experience in this matter.
Or what would you guys do in this case?.
need legal advice?..

Any input on this would be appreciated Kenny.

[grantar2]

Protest to your credit card company to protect your rights. They will investigate and may be able to refund your money. Hopefully you have kept correspondence logs and notes on conversations.

[Tony Bones]

u can definitely dispute the charge , as a service not rendered... sorry to hear about your dilema.. hope u get it worked out

[Granite Goliath]

I'd try to get my money back from the credit card company.

I know you say you like the blanks, but after treatment like that and a first batch of second quality,....I'd really rethink the matter over.

I'd also look for them at custom rod shows, post this throughout all the internet forums as well too